Managing to Care: Case Management and Service System Reform (Social Institutions and Social Change) (Social Institutions and Social Change)
Worth buying if: You follow case management practices in social work or public human services.
Skip it if: You want a step-by-step clinical therapy manual rather than an organizational study.
Exact edition: Paperback · ISBN-13 9780202306124. The Amazon link uses this ISBN, so the product page should open to the edition shown here.
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Summary
Ann E. P. Dill analyzes case management as both a practice and a policy lever, tracing its effects on service coordination, worker discretion, and client outcomes across public systems in 224-page detail.
Why this book now
Dill’s 2001 study remains relevant for discussions about service integration, workforce pressures, and reform debates in contemporary human services.
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Best for readers who...
Good fit if you want...
- You follow case management practices in social work or public human services.
- You study service system reform, interagency coordination, or frontline worker discretion.
- You want a step-by-step clinical therapy manual rather than an organizational study.
- You expect a short policy brief—this 224-page book is analytic and evidence-focused.
- You need the newest edition, freshest examples, or the most current framing.
Decided it fits?
Exact edition: Paperback · ISBN-13 9780202306124
Worth buying if: You follow case management practices in social work or public human services.
Skip it if: You want a step-by-step clinical therapy manual rather than an organizational study.
Check Amazon for the current price and availability of this exact edition.
Reader guide
Cues to help you decide faster.
Reading commitment
Light Short sit-downs
At roughly 224 pages, expect a sustained academic read combining empirical examples, organizational analysis, and policy critique—best tackled in focused sittings.
What stands out here
This Transaction Publishers edition highlights Dill’s empirical study of case management within social institutions and the implications for service system reform.
Best way to approach it
Read with attention to the case studies and policy implications: pause to note examples of worker discretion and system coordination to apply insights to practice or research.
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Paperback: ISBN-13 9780202306124
Check Amazon for the current price and availability of this exact edition.